SHIPPING AND DELIVERY

We strive to deliver your order as quickly and accurately as possible. This document contains all the information regarding our shipping and delivery policy.

1 Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking information.

2 Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Please be aware that delivery may be delayed during busy periods or due to customs procedures.

3 Shipping Method and Origin
All orders are shipped directly from our supplier in China. As a result, customs fees may apply depending on the delivery country.

4 Shipping Costs
Shipping costs are displayed at checkout. These are based on weight, destination, and the chosen shipping method.

5 Responsibility During Shipping
- If tracking information indicates that the package has been delivered, responsibility lies with the customer.
- Carefully check your address; any errors must be reported within 24 hours after placing the order.

For questions about shipping, please contact us at info@lovano.com.